Frequently Asked Questions

Subie Repair Specialists in Provo, Utah, we are your dedicated experts for all Subaru auto repair and maintenance needs. We offer a comprehensive range of services, designed to keep your Subaru running safely and reliably on Utah roads and beyond. Our highly trained technicians use factory-level diagnostic tools and genuine Subaru or OEM-equivalent parts to ensure the highest quality service.

Here's a detailed look at the auto repair services we offer:

 Comprehensive Subaru Diagnostics & Electrical Services 

• Check Engine Light Diagnosis: Expert pinpointing of issues causing your Subaru's Check Engine Light (CEL), including O2 sensors, catalytic converters, and EVAP system problems.
• Advanced Computer Diagnostics: Utilizing specialized Subaru scan tools to accurately read trouble codes and analyze live data from all vehicle modules.
• Electrical System Repair: From battery testing and replacement to complex wiring issues, sensors, alternators, starters, and resolving electrical shorts.
• Warning Light Troubleshooting: Diagnosing and resolving issues indicated by various dashboard warning lights (ABS, Airbag, Oil Pressure, etc.).

Engine Repair & Performance for Your Subaru

• Subaru Head Gasket Replacement: Specializing in common head gasket issues for all Subaru Boxer engine models.
• Timing Belt/Chain Service: Crucial maintenance and replacement for engine longevity and performance.
• Engine Overhauls & Rebuilds: Comprehensive engine repair services for significant internal issues.
• Oil Leak Diagnosis & Repair: Identifying and fixing leaks from valve covers, oil pans, front timing covers, and more.
• Tune-Ups & Preventative Maintenance: Spark plug replacement, fuel system cleaning, and air/cabin filter services to optimize engine performance.

Transmission & Drivetrain Services

• CVT (Continuously Variable Transmission) Service & Repair: Specialized diagnostics and repair for Subaru CVT transmissions, addressing judder, noise, or performance issues.
• Automatic & Manual Transmission Repair: Full-service repair, fluid changes, and maintenance for all Subaru transmission types.
• Symmetrical All-Wheel Drive (AWD) System Service: Ensuring optimal performance of your Subaru's signature AWD system, including differential service.
• Axle & Driveshaft Repair: Addressing issues with CV axles, universal joints, and driveshafts.

Brake & Suspension System Expertise

• Brake Inspection & Repair: Brake pad replacement, rotor resurfacing/replacement, caliper repair, brake fluid flush, and ABS system diagnostics.
• Suspension & Steering Repair: Shocks, struts, control arms, ball joints, tie rods, power steering, and alignment services for a smooth and safe ride.
• Wheel Bearing Replacement: Addressing common Subaru wheel bearing wear for quiet and stable driving.

Brake & Suspension System Expertise

• Oil Changes: Standard, synthetic, and high-mileage oil changes with genuine Subaru filters.
• Fluid Flushes & Replacements: Coolant flush, power steering fluid, differential fluid, and brake fluid services.
• Scheduled Maintenance: Performing all factory-recommended services at 30k, 60k, 90k miles, and beyond to maintain your Subaru's warranty and performance.
• Tire Services: Tire rotations, balancing, flat repair, and new tire installation for optimal traction and longevity.

Brake & Suspension System Expertise

• AC System Repair & Recharge: Diagnosing and repairing issues with your Subaru's air conditioning system for comfort in any weather.
• Heating System Repair: Heater core, blower motor, and thermostat services.
• Exhaust System Repair: Muffler, catalytic converter, and exhaust pipe repair and replacement.

At Subie Repair Specialists, located at 555 S 500 E, Provo, UT 84606, we are dedicated to providing the highest level of Subaru repair in Provo, UT, ensuring your vehicle is safe, reliable, and performs at its best. Trust your Subie with the specialists!

 Yes, we understand that your schedule might not always align with our business hours. For your convenience and peace of mind, we absolutely offer before and after-hours drop-off services for your Subaru.

This convenient option allows you to leave your vehicle securely at our facility outside of our regular hours (Monday-Thursday, 9:00 AM - 7:00 PM). We have a secure key drop-off system available so you can bring your Subaru in at a time that works best for you, whether it's early in the morning before work or late in the evening.

When you utilize our after-hours drop-off service, please ensure you use the provided envelopes to leave your keys and any relevant information about your vehicle's needs. We'll then retrieve your keys and check in your Subaru during our regular business hours.

For picking up your vehicle after hours, arrangements can typically be made in advance. Please discuss this with our service advisors during your appointment scheduling or vehicle drop-off so we can ensure a smooth and secure pick-up process for you. Our goal is to make your Subaru repair and maintenance as hassle-free as possible!

We are open Monday through Thursday from 9am to 7pm. We are closed on Fridays, Saturdays, and Sundays.

Yes, for a comprehensive diagnosis, we do charge a Testing and Evaluation fee. This charge covers the specialized labor and equipment needed to accurately pinpoint the root cause of your Subaru's issue, as detailed in our Subaru Testing and Evaluation Confidence Guarantee.

However, there are exceptions:

•  Monthly Specials: If you schedule your service through our online scheduling tool for a specific monthly offer that can include a complimentary or reduced-cost evaluation.
• Simple Code Read: We can often perform a basic check engine light code read without a full diagnostic charge, especially if it's a quick verification.

Our goal is always transparency. We'll discuss any applicable fees before proceeding with work on your Subaru.

Subie Repair Specialists is conveniently located at 555 S 500 E, Provo, UT 84606. Inside of Johnson Family Motors. We proudly serve Subaru owners throughout Provo, Orem, Springville, Spanish Fork, and the greater Utah County area.

Choosing Subie Repair Specialists means you get dealership-level expertise without the dealership price tag. We offer:

• Specialized Subaru Knowledge: Our technicians are factory-trained or have      extensive experience exclusively with Subaru vehicles.
• Advanced Equipment: We use some of the same diagnostic tools and equipment as Subaru dealerships.
• Personalized Service: As a local, independent shop, we provide a more personal and      transparent experience.
• Value Driven Solutions: High-quality repairs and maintenance backed by a 3 year 36,000 mile nationwide warranty on most repair.
• Focus on Subarus: We understand the nuances of your Subaru better than a      general mechanic.

Yes, we frequently offer coupons and promotions on our services. Check our website or social media pages for the latest deals.

While Subarus are known for their reliability, some common issues can arise. These often include:

• Head Gasket Issues: Particularly in older Boxer engines, external or internal head gasket leaks can occur.
• Oil Leaks: Valve cover gaskets, oil pan gaskets, and front timing cover leaks are relatively common.
• CVT Transmission Issues: Some models with Continuously Variable Transmissions may experience shudder or noise.
• Check Engine Light (CEL): Often triggered by O2 sensors, catalytic converter issues, or evaporative emission control (EVAP) system problems.
• Wheel Bearings: Can wear out, leading to humming noises.
• Suspension Components: Bushings and struts can degrade over time.

A "Check Engine" light (CEL) can indicate a wide range of issues, from something minor like a loose gas cap to more serious problems with your engine or emissions system. Common reasons for a Subaru CEL include:

• Faulty oxygen sensor
• Failing catalytic converter
• Loose or faulty gas cap
• Misfiring  spark plug or ignition coil
• Issues with the EVAP system (evaporative emission control)

At Subie Repair Specialists, we use factory-level diagnostic tools to accurately read trouble codes and pinpoint the exact cause, ensuring an accurate Subaru repair.

Certain older Subaru models (typically those with 2.5L EJ series Boxer engines produced before the mid-2010s) are more commonly associated with head gasket failures. Newer Subaru engines have significantly improved head gasket designs, making this issue much less prevalent. If you suspect a head gasket problem (e.g., overheating, coolant loss, white exhaust smoke), our Subaru specialists can perform a thorough inspection and offer precise head gasket repair solutions.

Oil leaks are a common concern for many vehicle owners, including Subarus. In Subarus, common sources of oil leaks include:

• Valve cover gaskets
• Oil pan gaskets
• Front timing chain/cover gaskets (on newer DOHC engines)
• Rear main seals (less common, but possible)
• Oil pressure switch or oil cooler gaskets

Our technicians are experts at diagnosing and repairing Subaru oil leaks efficiently.

Our Testing and Evaluation Confidence Guarantee ensures you get clear answers about your Subaru's issues. You pay for our expert testing and evaluation service to identify the root cause. If, after exhausting all professional testing and evaluation procedures, our Subaru specialists cannot conclusively pinpoint the problem (and it's not excluded, such as purely electrical shorts or inoperable engines), the labor portion of your testing and evaluation fee will be waived. Any parts, fluids, or chemicals used during the evaluation remain payable. This guarantee provides peace of mind that you'll get a definitive diagnosis. For full details, please refer to our dedicated Terms and Conditions page.

Subaru engines are famous for their unique "Boxer" configuration. Unlike traditional inline or V-shaped engines, a Boxer engine has horizontally opposed pistons, meaning they lie flat and move horizontally. This design offers several advantages:

• Lower Center of Gravity: Improves handling, stability, and reduces body roll.
• Reduced Vibrations: The opposing pistons naturally balance each other, leading to a smoother running engine.
• Compact Design: Allows for more efficient packaging within the engine bay. 

This distinctive design is a hallmark of Subaru's engineering philosophy.

Didn't find the answer you were looking for? Our friendly and knowledgeable team at Johnson Family Motors home of the Subie Repair Specialists is here to help! Whether you need a specific repair, routine maintenance, or just want to understand your Subaru better, we're ready to provide clear, reliable information and exceptional service. Give us a call, or send us a message, or schedule now for your Subaru's repair needs.